6 Steps to Finding a Good Financial Advisor in Singapore

Finding a great Financial Advisor can help you significantly with planning for life events, and building your retirement pot.  However finding the wrong one can be like getting married to the wrong person in haste and we know that divorces are costly, complicated and messy!

Here are 6 tips to finding your perfect finance partner.

1. ASK FRIENDS FOR REFERRALS

Personal recommendations from friends are a good place to start a short list for research. However, you should take caution with these referrals because:

  1. If they are a relatively new client, it's likely that they will have a confirmation bias - it makes them feel better about their own decisions if they recommend their IFA to you. They may be well-meaning but they have not yet had time to see how it’s working with the adviser themselves.

  2. They might not have done much due diligence of their own and therefore might not be the best choice for you, or even for them.

It’s a good starting point though and will help you start your adviser 'shopping list'.

2. ASK THE ADVISOR IF THE FEE YOU PAY IS THE ONLY COMPENSATION THEY RECEIVE?

Financial Advisors can be compensated in 2 main ways: either via commission paid to them from the products they sell you, or by charging you an annual fee (typically a percentage of the amount they are managing for you).

You need to find a fee-based advisor rather than one paid by commissions. There is a greater risk of a conflict of interest when your Financial Advisor gets paid commissions as it is likely that different products pay different amounts of commission.  And with the best will in the world, you’ll end up with the products that pay the most commission, rather than the most suitable for you.

3. WHAT PRODUCTS IS MY MONEY INVESTED IN? CAN YOU CUSTOMISE THE PORTFOLIO TO ONLY USE LOW-COST INDEX FUNDS OR ETFS?

If the advisor does not or is not willing to use low-cost trackers, and tells you that they use actively managed funds selected by the firm's “Chief Investment Officer” then move on to the next advisor on your list.  Here’s why:

  1. Cost: A portfolio made up of low-cost trackers will cost you less than 0.5% per year, a simple fund can cost as little as 0.1%.  Actively managed funds tend to charge 1%-4% per year.  At best you are paying twice as much, at worst you are paying 40 times more.

  2. Returns: Active funds have been proved to underperform index trackers 95% of the time.  New data suggests it could be 99% of the time!!

4. ASK YOURSELF - DO I UNDERSTAND THE INVESTMENT STRATEGY?

Don’t trust any investment strategy you don’t understand. Don’t trust any advisor who won’t or can’t take the time to explain exactly why and how they operate.

Most of your portfolio’s return will come from the asset allocation, diversification and rebalancing - not picking the individual funds.  Therefore get the advisor to walk you through their asset allocation - and if they can’t explain it then chances are they don’t understand it either!  This is a good overview of asset allocation that you can read beforehand.

5. ASK THE ADVISOR WHAT HAPPENS IF I CHANGE MY MIND - CAN I SELL MY INVESTMENTS IF I WANT TO?

“If the firm says no, run. This is non-negotiable.” is the advice of Andrew Hallam, author of The Global Expatriate's Guide to Investing.   Life never happens in line with your 20-30 financial plan - so you need flexibility in accessing your investments and should be free to move them to other platforms if required.

Ask who the product provider is - if it’s on this list then beware of long lock-in periods and high fees: Friends Provident, Zurich International, Royal London 360, Generali Worldwide, Hansard International, Alexander Beard and Old Mutual (Royal Skandia).

6. FINALLY, ASK THEM WHY THEY BECAME A FINANCIAL ADVISOR

If they can't give you an answer beyond 'I like helping people' then the truthful answer may be that they enjoy the high commissions they receive. Their answer should help you understand what motivates them as an advisor and whether this is a person you want to start a long-term financial relationship with. Selecting a financial advisor will be one of the biggest financial decisions you will make so try to find someone who you enjoy working with, that you can talk to easily and you feel as if you they have genuine and believable reason for becoming a Financial Advisor.

Take your time and shop around – there are lots of good financial advisors out there so go out there and meet with them. You just need to find the right one for you and your family.